MCO 2.0: 7 Ways To Save Your F&B Business Sales
UPDATE: Following the rise in COVID-19 cases, Selangor, Kuala Lumpur and 6 other key areas will be placed under the Movement Control Order (MCO) once again beginning midnight January 13th 2021. Are you an owner or manager of a restaurant, bar or cafe? Are you ready for MCO 2.0? Many small business owners have expressed […]
Tray Cafe: Staying Connected During MCO
The F&B business is among the numerous industries that was severely impacted by the recent pandemic. Now, with the sudden reintroduction of the 14-day (14th – 27th October 2020) Conditional Movement Control Order (CMCO) enforced on Selangor, Kuala Lumpur and Putrajaya, F&B businesses must find new ways to survive this hurdle. The spike in COVID-19 cases […]
Kinme Sashimi & Grill Bar: Surviving A 90% Drop In Sales
With the rapidly rising 3 digit cases of COVID-19, Selangor, Kuala Lumpur, and Putrajaya will be placed under a second Conditional Movement Control Order (CMCO) until Dec 6th. Many local businesses, particularly in the food and beverage industry, have just started to pick up sales again. With the return of prohibited dine-in experiences, local restaurants […]
How Did Jaslyn Cakes Sell 600+ Desserts In 2 Days During MCO?
The ongoing COVID-19 pandemic has undoubtedly hit Malaysian businesses in every type of industry, particularly those in the food and beverage industry. Tons of local restaurants and cafes have been heavily affected and experienced intense losses amid the ongoing pandemic. When the Movement Control Order (MCO) was implemented on March 18th 2020, F&B businesses across […]
5 Food Photography Tricks Proven To Make People Hungry
“The camera eats first” Have you seen food pictures that have automatically made you hungry? How do people take such beautiful pictures of food that it almost looks unreal? But when you take the photo, it just doesn’t look as good or do the meal justice on how great it tasted? High quality food photography […]
7 F&B Store Layout Tips To Increase Sales
If you’re looking for ways to increase the efficiency of your business, we suggest switching up the layout of your restaurant or cafe. Did you know the interior design of your restaurant is one of the factors that influences customer satisfaction? A clever design is important because captivating and remarkable spaces can generate new and […]
How Facebook Groups Can Grow Your SME Business
If you’re looking for a FREE and easy way to grow your SME business, Facebook Group marketing is the way to go! Why? Facebook Groups are where like-minded people come together to share their common interests. For your small business, it could mean a group filled with potential customers or fellow entrepreneurs. Either way, it’s […]
9 Best Ways To Reduce F&B Operating Costs
Did you know that labour and inventory cost can take up 50-70% of your total restaurant sales? Even if your sales are high, your profits may not be due to these high costs. So it is very important that you keep these costs under control! By now, you probably already know that some costs are […]
Top 5 CRM Strategies That Will Help Grow Your F&B Business
Customers are the backbone of your F&B business because without them, your business wouldn’t exist. For any restaurants or cafes, giving top-quality customer service is an important rule to live by. To keep it simple, customers are happy when they feel appreciated and are unhappy when they’re not. This is where customer relationship management (CRM) comes […]
Customer Relationship Management 101: What Is CRM?
Customer relationship management (CRM) has become a main marketing strategy for all small businesses. How come? Because it costs 5 times more money to acquire a new customer than to get an existing customer to make a purchase! With this in mind, it makes more sense to focus your marketing funds and efforts on nurturing […]