Tag: coronavirus (COVID-19)

5 Tips to Elevate Customer Experience post-Pandemic

Customer experience in the post-pandemic era is more important than ever. The COVID-19 pandemic caused a shift in consumer behaviour – and people are generally more thoughtful and selective in the decision-making process.  In order to meet and manage these new customer expectations, we need to re-imagine the customer experience and implement solutions that improve […]

The Essential 10-Step Checklist To Opening A Café

These are the 10 steps you need to do to open your very own cafe!

MCO 2.0: What Does It Mean For Your F&B Business

Following the rise in COVID-19 cases, MCO 2.0 has been enforced in Malaysia.  From January 13th to 26th January 2021, Selangor, Kuala Lumpur and 4 other key areas will be placed under the Movement Control Order (MCO) once again. What does MCO 2.0 mean for F&B businesses in Malaysia? The new lockdown standard operating procedures […]

Malaysia Budget 2021: 11 Key Highlights For SME Business Owners

Recently, Malaysia’s Finance Minister Tengky Zafrul Abdul Aziz tabled the highly anticipated Budget 2021.  This budget details the series of initiatives the government will undertake to support rakyat’s welfare, business continuity and revive the nation’s economy.  What are these key proposals? Here’s a summary of the key highlights in Budget 2021 for small and medium […]

Philippines: 9 Best Ways To Reduce Your F&B Expenses

The Philippines restaurant industry has faced many challenges in 2020, particularly when it comes to high operating expenses.  Did you know that labour and inventory cost can take up 50-70% of your total restaurant sales? Even if your sales are high, your profits may be low due to these high costs. So it is very […]

Philippines: 7 Ways To Save Your F&B Business Sales

Are you an owner or manager of a restaurant, bar or cafe in the Philippines? Have you been struggling with decreasing F&B sales during the various levels of Community Quarantine? Even it was recently announced that travelling from NCR to GCQ and MGCQ areas are allowed, that will not help F&B businesses in the Philippines […]

MCO 2.0: 7 Ways To Save Your F&B Business Sales

UPDATE: Following the rise in COVID-19 cases, Selangor, Kuala Lumpur and 6 other key areas will be placed under the Movement Control Order (MCO) once again beginning midnight January 13th 2021. Are you an owner or manager of a restaurant, bar or cafe? Are you ready for MCO 2.0?  Many small business owners have expressed […]

CMCO Round 2: Is Your F&B Business Ready?

KL, Selangor, Putrajaya CMCO SOP UPDATE: October 15 – Two diners per table limit increased to a maximum of four diners per table, announces Senior Minister Datuk Seri Ismail Sabri Yaakob. October 26th – The Conditional Movement Control Order (CMCO) restrictions in Selangor, Kuala Lumpur and Putrajaya will be extended for 2 more weeks until November 9th 2020.  […]

Kinme Sashimi & Grill Bar: Surviving A 90% Drop In Sales

With the rapidly rising 3 digit cases of COVID-19, Selangor, Kuala Lumpur, and Putrajaya will be placed under a second Conditional Movement Control Order (CMCO) until Dec 6th. Many local businesses, particularly in the food and beverage industry, have just started to pick up sales again.  With the return of prohibited dine-in experiences, local restaurants […]

How Did Jaslyn Cakes Sell 600+ Desserts In 2 Days During MCO?

The ongoing COVID-19 pandemic has undoubtedly hit Malaysian businesses in every type of industry, particularly those in the food and beverage industry. Tons of local restaurants and cafes have been heavily affected and experienced intense losses amid the ongoing pandemic.  When the Movement Control Order (MCO) was implemented on March 18th 2020, F&B businesses across […]