5 Tips to Elevate Customer Experience post-Pandemic
Customer experience in the post-pandemic era is more important than ever. The COVID-19 pandemic caused a shift in consumer behaviour – and people are generally more thoughtful and selective in the decision-making process. In order to meet and manage these new customer expectations, we need to re-imagine the customer experience and implement solutions that improve […]
6 Ways To Successfully Open A Café With A Low Budget
Starting a café can be daunting especially when you’re on a tight budget, but it can be done even if you don’t have much capital or even knowledge. But be sure that you’re familiar with the essentials of opening a cafe first. As long as you are passionate, have an idea or plan in mind […]
The Essential 10-Step Checklist To Opening A Café
These are the 10 steps you need to do to open your very own cafe!
6 Easy Ways To Boost Restaurant Sales During Ramadhan/Raya
The holy month of Ramadhan and the festivities of Raya are right around the corner! As this is widely celebrated in Malaysia, the Ramadan-Raya period marks one of the biggest spending months of the year. Despite the fact that Ramadhan is a fasting month, Malaysians are known to spend the most on food. This means […]
Malaysia’s Food Delivery Marketplace Comparison: Finding The Right Choice For Your F&B Business
A food delivery marketplace is an online food ordering platform where you as an F&B business gets to stay connected with your customers. Alternatively, it’s also where your consumer can order food online and get their craving delivered to their doorstep. As a result, whether COVID-19 is still around or not, the food delivery trend […]
MCO 2.0: What Does It Mean For Your F&B Business
Following the rise in COVID-19 cases, MCO 2.0 has been enforced in Malaysia. From January 13th to 26th January 2021, Selangor, Kuala Lumpur and 4 other key areas will be placed under the Movement Control Order (MCO) once again. What does MCO 2.0 mean for F&B businesses in Malaysia? The new lockdown standard operating procedures […]
The Ultimate Beginners Guide To Marketing: For Restaurants & Cafes
Running a successful restaurant or cafe in 2020 can be a challenge. Even if you excel from an operations and food quality perspective, F&B marketing can be extremely tricky. How will the community know your restaurant/cafe exists? How do you attract people to your restaurant/cafe? How do you convince customers to come back? With so […]
MCO 2.0: 7 Ways To Save Your F&B Business Sales
UPDATE: Following the rise in COVID-19 cases, Selangor, Kuala Lumpur and 6 other key areas will be placed under the Movement Control Order (MCO) once again beginning midnight January 13th 2021. Are you an owner or manager of a restaurant, bar or cafe? Are you ready for MCO 2.0? Many small business owners have expressed […]
Tray Cafe: Staying Connected During MCO
The F&B business is among the numerous industries that was severely impacted by the recent pandemic. Now, with the sudden reintroduction of the 14-day (14th – 27th October 2020) Conditional Movement Control Order (CMCO) enforced on Selangor, Kuala Lumpur and Putrajaya, F&B businesses must find new ways to survive this hurdle. The spike in COVID-19 cases […]
Kinme Sashimi & Grill Bar: Surviving A 90% Drop In Sales
With the rapidly rising 3 digit cases of COVID-19, Selangor, Kuala Lumpur, and Putrajaya will be placed under a second Conditional Movement Control Order (CMCO) until Dec 6th. Many local businesses, particularly in the food and beverage industry, have just started to pick up sales again. With the return of prohibited dine-in experiences, local restaurants […]