5 Tips to Elevate Customer Experience post-Pandemic

5 Tips to Elevate Customer Experience Post-Pandemic

5 Tips To Elevate Customer Experience Post-Pandemic Customer experience in the post-pandemic era is more important than ever. The COVID-19 pandemic caused a shift in consumer behaviour – and people are generally more thoughtful and selective in the decision-making process.  In order to meet and manage these new customer expectations, we need to re-imagine the […]

6 Ways To Successfully Open A Café With A Low Budget

6 ways to open a café with a low budget

6 Ways To Open A Café With A Low Budget Starting a café can be daunting especially when you’re on a tight budget, but it can be done even if you don’t have much capital or even knowledge. But be sure that you’re familiar with the essentials of opening a cafe first. As long as […]

The Essential 10 Step Checklist To Opening A Café

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The Essential 10 Step Checklist To Opening A Café Many of us dream of opening our very own café. The thought of being surrounded by good coffee and good company brings joy to a lot of people. Moreover, being a café owner can set you up on a path to financial independence. In other words, […]

6 Easy Ways To Boost Restaurant Sales During Ramadhan/Raya

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6 Easy Ways To Boost Restaurant Sales During Ramadhan-Raya 2021 The holy month of Ramadhan and the festivities of Raya are right around the corner!   As this is widely celebrated in Malaysia, the Ramadan-Raya period marks one of the biggest spending months of the year.  Despite the fact that Ramadhan is a fasting month, Malaysians […]

MCO 2.0: What Does It Mean For Your F&B Business

MCO 2.0 Malaysia What Does It Mean For Your F&B Business

MCO 2.0: What Does It Mean For Your F&B Business Following the rise in COVID-19 cases, MCO 2.0 has been enforced in Malaysia.  From January 13th to 26th January 2021, Selangor, Kuala Lumpur and 4 other key areas will be placed under the Movement Control Order (MCO) once again. What does MCO 2.0 mean for […]

The Ultimate Beginners Guide To Marketing: For Restaurants & Cafes

The Ultimate Beginners Guide To Marketing For FnB Businesses

The Ultimate Beginners Guide To Marketing: For Restaurants & Cafes Running a successful restaurant or cafe in 2020 can be a challenge.  Even if you excel from an operations and food quality perspective, F&B marketing can be extremely tricky.  How will the community know your restaurant/cafe exists? How do you attract people to your restaurant/cafe? […]

MCO 2.0: 7 Ways To Save Your F&B Business Sales

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7 Ways To Save Your F&B Business Sales During MCO 2.0 UPDATE: Following the rise in COVID-19 cases, Selangor, Kuala Lumpur and 6 other key areas will be placed under the Movement Control Order (MCO) once again beginning midnight January 13th 2021. Are you an owner or manager of a restaurant, bar or cafe? Are […]

Tray Cafe: Staying Connected During MCO

How Tray Cafe stayed connected during mco

Tray Cafe: Staying Connected During MCO The F&B business is among the numerous industries that was severely impacted by the recent pandemic. Now, with the sudden reintroduction of the 14-day (14th – 27th October 2020) Conditional Movement Control Order (CMCO) enforced on Selangor, Kuala Lumpur and Putrajaya, F&B businesses must find new ways to survive this […]

Kinme Sashimi & Grill Bar: Surviving A 90% Drop In Sales

Kinme sashimi grill bar

Kinme Sashimi & Grill Bar: Surviving A 90% Drop In Sales With the rapidly rising 3 digit cases of COVID-19, Selangor, Kuala Lumpur, and Putrajaya will be placed under a second Conditional Movement Control Order (CMCO) until Dec 6th. Many local businesses, particularly in the food and beverage industry, have just started to pick up […]