A food delivery marketplace is an online food ordering platform where you as an F&B business gets to stay connected with your customers. Alternatively, it’s also where your consumer can order food online and get their craving delivered to their doorstep.
As a result, whether COVID-19 is still around or not, the food delivery trend will continue to thrive as it’s very convenient for you and your consumers.
This has led to a competitive food delivery scene in Malaysia, where F&B business owners have a lot of options.
So, this article will be your food delivery marketplace comparison guide to help you decide which one suits you and your customers best.
Which food delivery marketplace or platform best suits your F&B business?
There are a lot of food delivery providers nowadays.
Some merchants choose to join famous platforms, which charge higher commission fees. Some join newer delivery providers, which charge lower commission fees.
As an F&B business owner, you need to consider what benefits your restaurant will get from the online food delivery service providers.
Use our comprehensive food delivery comparison guide to help you decide on the right food delivery provider for you!
Malaysia Food Delivery Platform Comparison Guide | |
GrabFood Type: Cloud, marketplace Service fee: Up to 30% per order Delivery distance: 10km Website: grab.com/my/food
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Foodpanda Type: Cloud, marketplace Service fee: 25-35% per order Delivery distance: depends on restaurants Website: foodpanda.my
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QuickSent Type: Marketplace Service fee: 10% Delivery distance: 12km Website: food.quicksent.asia
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Beep/Beep Delivery Type: Cloud, marketplace Service fee: Subscription-based or 0 upfront cost plan Delivery distance: 20km Website: beepit.com
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Oddle Type: Cloud, ecommerce, order management Service fee: 0% upfront + 10% transaction Delivery distance: 35km Website: oddle.me
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DeliverEat Type: Cloud, marketplace Service: 30% from total sales Delivery distance: 7km Website: jom.delivereat.my
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AirAsia Food Type: Cloud, marketplace Service fee: Flat rate and 10% later Delivery distance: 60km Website: airasia.com/food
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RunningMan Type: Cloud, marketplace Service fee: 20-30% on each item price (negotiable) Delivery distance: 10km Website: runningman.my
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LOLOL Type: Marketplace Service fee: 3% Delivery distance: 20km Website: lolol.com
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BUNGKUSIT Type: Marketplace Service fee: RM100 one time fee, 0% commission Delivery distance: 30km Website: bungkusit.com.my
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GemSpot Type: Marketplace Service fee: 20% Delivery distance: 40km Website: mygemspot.com
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QuikEats Type: Marketplace Service fee: 0 subscription fees/additional charges Delivery distance: Based on weather conditions/merchants Website: quikeats.com.my
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Note: This information was last updated on January 21, 2021 and may be different by the time the content was published.
That’s a food delivery platform comparison and analysis from us! With all the commission fee, pricing, and pros and cons, now you’re equipped with a complete guide for better decision making.
And apart from BackOffice, you may take time to play around with each platform to see if it’s convenient for your consumers. Then you’ll know what’s right for you and your patrons.
Want to send this to your partner, boss, or friend?
We’ve curated this comparison list in a beautiful infographic!
Last but not least, do check out online on each provider to see what other F&B business owners are talking about each platform and how consumers are talking about them.
Now you know what to go for? We’re sure you know it’s best!
Or you can click below to learn more about Beep Delivery, a food delivery feature from StoreHub. It has a consumer-facing brand called Beep tied with a rapid growth of unique user base and a reasonable commision fee.
What are you waiting for? Get this feature and leverage your online sales now!