The Ultimate Menu Design Guide For Restaurants
Did you know that a good menu design is proven to increase profits by 10-15%? Besides increasing profits, a well-designed menu can also improve the customer dining experience, stimulate your customer’s appetite, influence customer buying decisions and boost the brand image of your restaurant. How crazy is that? Who would’ve thought that a menu could […]
7 Restaurant Crisis Management Tips You Need To Know
In the restaurant industry, unexpected situations can happen at any time and the COVID-19 pandemic is proof of that. This is why having a solid restaurant/cafe crisis management plan is crucial for business survival. But first, what is crisis management? Crisis management refers to the strategies and tactics a business has planned to respond to […]
How Pokok KL Survived And Thrived Through MCO
Read this article to learn how Pokok KL is branching out to be more than just a cafe during MCO.
Customer Service 101: 9 Top Tips For Restaurants And Cafes
Did you know that 86% of customers are willing to pay more for great customer experience? Eating out at a restaurant is not just about eating good food. If customers are going to be spending money at your restaurant, they’ll be expecting a good dining experience in return. For an F&B business, great customer service […]
F&B New Normal: 5 Things For Success In The Future Of Dining
Dine-ins are now allowed for those who are fully vaccinated in phase 1. That means F&B businesses like restaurants and cafes need to be ready to welcome customers back AND make more SALES! That’s why we’ve elaborated 5 key factors and even added step-by-step guides on how you can sustain your business and succeed with […]
Google My Business 101 For Malaysian Restaurants & Cafes
Most business owners understand the importance of marketing and how it plays a huge role in getting and finding new customers. And one of the strategies in marketing is to spend more money so your business will get lots of attention and hopefully make more sales. But this is not advisable if your business doesn’t […]
Social Media Marketing: The Ultimate Guide For Restaurants & Cafes
How do you grow online without a marketing budget for your restaurant or cafe? With social media marketing! That’s how. You don’t need a marketing budget to grow your online presence. Don’t underestimate the power of your regular customers, because these guys are your biggest brand ambassadors. And leveraging social media allows your customers to […]
3 Apps to create the Best Social Media Posts & Food Delivery Menu
PEOPLE EAT WITH THEIR EYES. We know that the quality of an image has a significant effect on a person’s behavior. Our data has also shown that some of the top-performing images on social media of food are images with text. The right messaging paired with the right image will tell customers exactly what you’re […]
Impak Covid-19 ke Atas SME di Malaysia
Pada hari Jumaat, 10 April 2020, kerajaan Malaysia mengumumkan lanjutan Perintah Kawalan Pergerakan di seluruh negara sehingga 28 April 2020 dalam usaha memerangi penularan wabak Coronavirus (COVID-19). Perintah tersebut dikeluarkan bagi mengelakkan penularan semula wabak ini dalam masyarakat, sejajar dengan pandangan Pertubuhan Kesihatan Dunia (WHO) yang menyarankan negara-negara supaya tidak menamatkan perintah kawalan pergerakan terlalu awal. Apakah maksud pelanjutan kawalan pergerakan […]
5 Quick Tips On Ecommerce Promotion To Increase Online Sales
You’re all set to start selling online, accept digital payments and have your logistics sorted. So, what’s next? Now, it’s time to figure out how to sell online profitably and sustainably. The Malaysian ecommerce market is forecasted to grow 24 percent annually, and reach RM47 billion in 2025! To ensure you get a slice of […]