The Best POS for your F&B business: StoreHub or Genius POS?

Are you running an F&B business in Malaysia and looking to use a point-of-sale (POS) system to run smooth business operations? If you are, you’ve probably heard of StoreHub and Genius POS.

In general, a POS system can be a powerful tool to help you to manage employees, inventory, and track sales – all in one place. 

When it comes to choosing a POS for F&B businesses, StoreHub and Genius POS usually emerge as the most popular choices. While both are similar, each brand also offers unique features that could benefit your business operations.
Curious to know more? Read on to learn more about the differences between StoreHub and Genius POS.

What is StoreHub?

StoreHub is an all-in-one POS system that doesn’t just automate F&B business operations; it’s also designed to support business growth.

Its full suite of features extend beyond helping business owners to run efficient operations; there are also features that enable businesses to grow and scale – such as automated SMS marketing, customisable promotions, and integrated reward programs.

It’s also cloud-based, allowing you to access business performance and data from anywhere, and at any time, using just your mobile phone. 

Learn more about StoreHub by watching this quick, 40-second video:

StoreHub’s features in Malaysia

StoreHub primarily supports F&B and retail businesses, making it a top choice for either industry. For F&B businesses specifically, StoreHub’s features include:

• POS System: Drive sales and streamline your F&B and retail business operations.
• QR Order & Pay: Enable customers to take charge of their ordering experience using only their mobile devices.
• Inventory Management: Track and control your inventory, down to the individual ingredients you’re using and the total value of your stock.
• Multi-Location Management: Manage operations and performance across multiple locations from one dashboard.
• Reporting and Analytics: Leverage real-time data-driven insights anytime, anywhere to make better business decisions.
• Employee Management: Reduce time spent on manual HR tasks.
• Online Ordering for F&B: Maintain your margins by allowing customers to order delivery or self-pick-up directly from your store.
• Loyalty: Reward existing customers and drive repeat purchases.
• Automated SMS Marketing: Run targeted promotions and increase revenue.

What is Genius POS?

Genius POS is an iPad POS system that’s designed to be simple and easy to use, helping restaurateurs to simplify restaurant operations so that they can focus on growing their business.

Genius POS’ features in Malaysia

Genius POS is an iPad POS system that offers the following features:

• Employee management: Track employee performance; clock ins and clock outs.
• Online QR Ordering: Customers can view the online menu and order by scanning the QR code using just their phones.
• Table management: Allows restaurateurs to add, edit, remove, and resize tables based on the layout of the store.
• Customer relationship management: Bring customers back through a point-based loyalty system, customisable promotions, and new menu reminders.
• Report generator: Analyse top-selling items and transaction histories. 
• Cloud real time reporting: View and analyse daily sales data, synced across multiple outlets.
• Inventory management: Track the quantity of inventory to determine when and how often to reorder. 

StoreHub vs Genius POS: Main Comparison

Need an overview between StoreHub and Genius POS? Check out this side-by-side comparison:

Customer Engagement: StoreHub vs Genius POS

In a competitive era where consumers are cautious about their spending, a business’ ability to engage and retain customers is key. After all, acquiring new customers is anywhere from 5x to 25x more expensive than keeping existing ones.

Hence, it’s crucial for businesses to understand their customers and their purchasing behaviors for effective engagement.

Genius POS facilitates the collection of customer data, compiling it into a member list for easy analysis of favourite orders and personalised promotions. The system employs a point-based loyalty program, allowing businesses to connect with customers through email or SMS regarding upcoming promotions or new menu launches.

StoreHub streamlines the process of gathering customer data, eliminating the need for employees to constantly ask each customer for their details – which can be costly and time-consuming. 

All customers have to do is scan a QR code on their table when they order their meal, or scan a code on the POS – and all their data, such as their name, phone number, and birthday are automatically collected during checkout. 

With StoreHub BackOffice, you’ll gain a comprehensive view of your customers’ purchase history – enabling you to apply targeted promotions for loyal customers, and engage them through email or SMS marketing.

Furthermore, StoreHub utilises a Cashback-based loyalty system, providing an effective incentive for customers to revisit and make additional purchases. This system enables customers to accumulate cashback with each transaction, which can be redeemed during checkout on their subsequent visits.

StoreHub Engage simplifies the setup of automated SMS campaigns within minutes, offering a range of campaign options:

• Cashback Reminders: Reminding customers to return and utilise their cashback
• Birthday Promotions: Allowing you to reward customers on their special day
• Win Back Lost Customers: Bringing back lapsed customers through special promotions
• Custom Campaigns: Customise SMS campaigns to target whoever you want about various things such as new menu items, upcoming events, and more.

Discover more about StoreHub Engage here: 

Accounting Integration

As a business owner, accounting can be a daunting task. Tracking of stock, reconciliation of numbers, and printing of end-of-shift reports manually for your accountants – can all take up valuable time.

StoreHub is integrated with Quickbooks and Xero, making it easier for you and your accountant to reconcile payments with bank statements; making accounting a breeze.

Genius POS is not currently integrated with any accounting software.

Hardware Options

With StoreHub, you’ll be able to choose from a variety of hardware depending on your business needs. From sleek, small devices that help you to save counter space such as the StoreHub Android Falcon, to larger, more powerful dual-screen units such as the StoreHub Android D4 – StoreHub’s hardware is designed for businesses of all sizes.

Genius POS is currently only iPad-compatible.

Summary: Which should you choose as a Malaysian F&B owner; StoreHub or Genius POS?

Determining the most suitable POS system between StoreHub or Genius POS for your F&B business depends very much on the current scale of your business and how much further you want to grow.

While Genius POS may immediately seem like the cheaper option by virtue of its software plans alone, the initial cost for hardware and subsequent monthly renewals could add up to higher, long-term costs.

StoreHub’s plans, on the other hand, offer more value upfront, with a range of features and products included in the core software package such as composite inventory and QR Order & Pay. 

If your goal is to establish or expand a sustainable F&B business in Malaysia, seeking a POS system with robust features for efficient store management as well as customer attraction and retention, StoreHub’s POS hardware and software emerge as a more valuable option.

This publication is provided for general information purposes only and is not intended to cover every aspect of the topics with which it deals. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content in this publication. The information in this publication does not constitute legal, tax or other professional advice from StoreHub or its affiliates. Prior results do not guarantee a similar outcome. We make no representations, warranties or guarantees, whether express or implied, that the content in the publication is accurate, complete or up to date.