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Essential Features your POS should have in 2025 and beyond

Running a restaurant, café, or retail store in today’s world isn’t easy – there’s always something to keep an eye on, from stock levels to customer orders to payments. That’s why having a reliable point-of-sale (POS) system is more important than ever.

But here’s the thing: a POS isn’t just for ringing up sales anymore. It’s become the centre of a business, helping you manage everything from inventory to customer relationships.

So, as 2025 approaches, let’s talk about the must-have features every POS system needs to keep your business running smoothly and growing.

Run Your Business Anywhere with Cloud-Based POS

Gone are the days when you had to be physically in your store to know what’s happening. A cloud-based POS system lets you check in on your business no matter where you are—whether you’re at home, on holiday, or managing multiple locations.

Here’s why it matters:

  • You can track sales in real time without stepping foot in your store.
  • Need to make a quick change to your menu or prices? Do it remotely.
  • All your data is safely backed up online, so you don’t have to worry about losing it.

It’s like having your entire store in your pocket—perfect for F&B and retail business owners juggling multiple branches.

The best part? StoreHub’s cloud-based POS system makes all of this easy. With real-time sales tracking and the ability to manage your business remotely, you don’t have to be in your store 24/7 anymore. This means you can focus on other tasks or even spend more time with your loved ones while still staying on top of your business.

Inventory Management That Saves You Time and Money

A Malaysian woman with a tablet, checking inventory

Whether you’re running a café or a clothing boutique, knowing your stock inside out is crucial. A great POS system takes the hassle out of inventory management, so you can focus on growing your business instead of spending hours on manual work.

Here’s what good inventory management looks like in 2025:

  • Real-time tracking: Know exactly what’s in stock across all locations and channels—whether it’s your best-selling dish or your most popular clothing item.
  • Low-stock alerts: Get notified when you’re running low on ingredients or products, so you can restock before it’s too late.
  • Ingredient-level tracking (for F&B): Track individual ingredients in recipes to reduce waste and control costs with our composite inventory feature.
  • Product performance insights (for retail): See which items are selling fast and which ones aren’t moving, so you can make smarter purchasing decisions.

With these tools, you won’t need to rely on manual inventory counts or scribbled notes anymore. It saves you time, cuts down on errors, and helps you avoid unnecessary costs

Turn Customers into Regulars with a Comprehensive Loyalty Program

If you want your F&B or retail business to grow in 2025 and beyond, building customer loyalty is key.

Loyal customers are not only more likely to make repeat purchases, but they also spend up to 67% more than new ones and are 50% more likely to try new products from brands they trust. It’s clear: focusing on customer retention is an investment that pays off.

With StoreHub Loyalty, you don’t need to pay for extra tools or hire more marketing experts because it’s all fully integrated with your StoreHub POS system.

  • Fully customisable: Design promotions, rewards, and tiers that fit what you and your customers need.
  • Automated data collection: No more asking customers to write down their names and phone numbers. Every customer interaction is automatically recorded to reduce errors and free up your time.
  • Integrated customer engagement: Keep customers coming back to your restaurant or store with personalised SMS campaigns that you only have to set up once.

Learn more by watching this quick video:

Reports That Actually Help You Grow

A Malaysian woman typing on her laptop

Data is a powerful tool, but only if it provides insights you can actually use. A great POS system doesn’t just spit out numbers – it helps you make smarter decisions. In 2025, having access to detailed sales trends, cost breakdowns, and employee performance reports can completely change the way you operate.

For example, knowing your best-selling items or busiest hours lets you optimise staffing and inventory, ensuring you’re always prepared for peak times. Cost breakdowns give you a clear picture of where your money is going, allowing you to tweak pricing or cut unnecessary expenses. Employee performance reports also help you recognise top performers and identify areas where additional training might be needed.

With these insights at your fingertips, you can make data-backed decisions to drive growth, improve efficiency, and maximise profits.

Future-Proof Your Business with the Right POS System

As we move into 2025 and beyond, having a POS system that adapts to your business and customer needs is essential for staying ahead in the rapidly evolving F&B and retail industries.

Whether you’re managing a bustling café, running a growing restaurant, or operating a thriving retail store, the right system can save you valuable time, simplify operations, and keep customers coming back.

If you’re ready to level up your business, StoreHub’s all-in-one POS system is the perfect fit. With 30+ features, from inventory management and real-time reports to an integrated loyalty program, StoreHub makes it easy to run your day-to-day operations and focus on what truly matters – growing your business.

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