Running a restaurant or café is no small feat. Managing orders during peak hours, keeping kitchen workflows smooth, and ensuring customers get their meals on time is a daily challenge.
If you’re still using paper order chits, you’ve probably dealt with the same frustrations – lost tickets, miscommunication, and long wait times. Orders get mixed up, staff feel overwhelmed, and customers grow impatient.
When service slows down, so does business.
But what if you could streamline kitchen operations, speed up service, and reduce errors effortlessly? That’s exactly what StoreHub’s Kitchen Display System (KDS) is designed to do.
Why Paper Tickets Are Slowing You Down
Many F&B businesses still rely on paper order systems, but these bring more problems than solutions:
- Lost or unreadable tickets: smudged ink, misplaced orders, or torn paper can slow down service.
- Miscommunication between kitchen and service staff: leading to wrong orders and unhappy customers.
- Slower order processing: the longer it takes to sort orders, the longer customers have to wait.
These inefficiencies add up, making service slower, frustrating your team, and affecting your bottom line.
Introducing: Kitchen Display System (KDS)
A Kitchen Display System (KDS) is a digital order management solution that replaces traditional paper tickets with a real-time digital display in your kitchen.
With StoreHub’s KDS, orders are instantly synced from your POS system, QR Order & Pay, or delivery platforms, so your kitchen team always knows what to prepare next – without confusion or delays.
This means no more lost or unclear orders, faster service, and fewer mistakes!
How KDS Helps Your F&B Business Work Smarter
- Keep kitchen teams in sync
Orders from dine-in, takeaway, and online delivery platforms are updated in real-time on a single screen.
No more running back and forth between the POS and kitchen – your team always knows what to prepare, when, and how.
- Faster, more accurate order preparation
The faster your team gets the order, the faster they can start preparing it. KDS helps to:
- Route orders to the right prep stations: e.g. grill, drinks, or fryer so everything moves efficiently.
- Highlight special requests and allergies: ensuring 100% order accuracy, no matter the complexity.
- Prioritise orders based on time: so no customer is left waiting too long.
- Handle peak hours without the stress
A disorganised kitchen during lunch or dinner rush leads to long delays and unhappy customers. StoreHub’s KDS helps you manage busy periods by:
- Expo Mode: see all active orders at a glance and track progress.
- Real-time tracking: identify bottlenecks and take action immediately.
- Better staff coordination: ensuring your team is always on the same page.
- Make pick-ups smoother with the Number Calling System (NCS)
If you run a café, fast food restaurant, or self-service eatery, managing order pick-ups efficiently can be a challenge – especially during busy hours. With StoreHub’s Number Calling System (NCS), you get a queue management system that displays order numbers in real time, letting customers know exactly when their food is ready.
By implementing a queue management system, you can prevent counter congestion, reduce wait-time frustrations, and allow your staff to focus on preparing great food instead of answering repeated, “Dah siap ke?” questions.
This means less chaos, faster pick-ups, and a better experience for both staff and customers.
Built for F&B Businesses of All Sizes
Whether you run a coffee shop, a bustling café, or a high-end restaurant, StoreHub’s KDS is designed to fit your needs. It works seamlessly for small and large restaurants, cafés, and kiosks, ensuring that operations run smoothly even during peak hours.
As your business grows, the system grows with you – add more kitchen stations effortlessly to manage higher order volumes, ensuring fast and efficient service even during peak hours.
Ready to Upgrade Your Kitchen Operations?
With StoreHub’s Kitchen Display System (KDS), you can take full control of your kitchen, reduce mistakes, speed up service, and improve overall efficiency.
By eliminating miscommunication and ensuring every order is tracked clearly, your team can focus on what they do best – preparing great food.
A well-organised kitchen leads to happier customers, faster table turnover, and higher revenue.
If you’re ready to streamline your kitchen operations, book a free demo today and see how KDS can help your F&B business grow.
