StoreHub vs BigPOS: The Best POS System for Retail Stores

Running a retail store isn’t just about ringing up sales. It’s also about staying ahead of what your customers want, what your team needs, and what your business requires to operate smoothly.

And in today’s fast-moving retail landscape, doing all that with a basic POS system? You’re setting yourself up for constant fire-fighting and stress.

With so many POS options claiming to “streamline operations” or “boost efficiency,” it’s easy to get swept up by nice-sounding features. But not all systems are built to support real, long-term growth.

If you’ve been deciding between StoreHub and BigPOS, here’s what you really need to know — so you can make a decision that works for your business, not against it.

What is StoreHub?

StoreHub is a cloud-based point-of-sale (POS) system built for modern retail businesses that need more than just a way to process transactions.

With over 30 integrated features, StoreHub helps you manage everything from sales, inventory, and staff, to customer loyalty and even e-Invoicing — all in one easy-to-use platform.

It automates critical retail operations like stock level tracking, real-time inventory syncing across outlets and online marketplaces, and low-stock alerts — helping you avoid overselling and stock mismatches that can damage customer trust.

Managing your team is also easier with built-in tools like photo-verified clock-ins, automated shift scheduling, and instant payroll summaries — reducing human error and cutting down on admin time.

When it comes to growing your business, StoreHub’s fully integrated loyalty system lets you offer cashback, tiered rewards, and personalised promotions — all from one platform. You can even automate customer engagement with SMS campaigns through StoreHub Engage, so you’re always re-engaging your best customers without lifting a finger.

Need to send out digital receipts or meet government compliance for e-Invoicing? StoreHub has that too. With built-in e-Invoicing features, you can generate, track, and submit compliant invoices — no need for extra systems or third-party tools.

And because it’s fully cloud-based, you can monitor your store’s performance from anywhere — whether you’re managing one outlet or ten. From real-time sales reports to staff activity and stock movement, everything you need is right at your fingertips.

StoreHub’s Key Features for Retail Stores in Malaysia

• Inventory Management: track stock levels in real time with automatic low-stock alerts and demand forecasting. Perfect for retail stores with large SKU counts and fast turnover.
• Employee Management: simplify staff operations with photo-verified clock-ins, automated shift scheduling, and instant performance reports — making it easier to stay organised and avoid payroll errors.
• Multi-Location Management: monitor real-time sales, inventory, and team performance across all your retail branches from one centralised, cloud-based dashboard.
• Marketplace Integration: automatically sync your in-store POS with online marketplaces such as Shopee, Lazada, Zalora, and TikTok Shop. Update product info, inventory, and sales data in real-time — reducing overselling, manual work, and errors.
• StoreHub Loyalty: boost customer retention with an integrated loyalty program that includes cashback, discounts, tiered rewards, and personalised promotions. Easily migrate existing customer data, and send automated SMS campaigns to encourage repeat purchases and higher spend.
• e-Invoicing: stay compliant with LHDN regulations by automating your e-Invoice creation and submission — directly through your StoreHub POS.

What is BigPOS?

Photo Credit: BigPOS Official Website

BigPOS is a cloud-based POS system that offers tools retail businesses need to get started — such as basic inventory tracking, sales reporting, and a simple customer rewards system.

BigPOS’ Key Features for Retail Stores in Malaysia

• BIG Inventory: monitor stock levels across multiple outlets, with basic tracking functions.
• BIG Analytics: get standard sales reports and dashboards to track store performance.
• B Rewards: a simple, points-based loyalty system for offering discounts and basic customer rewards.

StoreHub vs BigPOS: Main Comparison

Want a quick breakdown of how StoreHub compares to BigPOS? Here’s a side-by-side look at their key features, pricing, and what each POS system brings to the table.

StoreHub vs BigPOS: Marketplace Integration and Syncing

Managing your online and in-store sales separately is inefficient, time-consuming, and prone to error — especially for retail businesses with large SKU counts and multiple sales channels.

With StoreHub’s Marketplace Integration, everything is centralised. Your inventory, product details, and sales data from platforms like Shopee, Lazada, Zalora, and TikTok Shop are automatically synced with your StoreHub POS in real time. This means no more overselling, mismatched stock, or manual data entry.

Product edits made in your POS are instantly reflected on your marketplace listings, and all your sales reports are consolidated into one view — so you get accurate, up-to-date data at a glance. It also eliminates the need to hire additional staff just to manage marketplace orders or spend hours every week manually updating stock.

If you’re looking to scale efficiently, StoreHub helps you save time, reduce human error, and manage all your sales channels from one platform — so you can focus on growing your business instead of fixing backend issues.

BigPOS, on the other hand, lacks this level of integration. While it offers some marketplace syncing, the real-time capabilities are limited — and only available on higher-tier plans. The Lite plan even restricts the number of products you can list, which isn’t practical for retailers with larger inventories.

Without a built-in ecommerce platform or deeper integrations, merchants are left juggling multiple tools and manually updating stock across platforms. This not only increases the chances of error, but also slows down your operations — making BigPOS less suitable for growing retail businesses that need agility and efficiency.

StoreHub vs BigPOS: Loyalty Programs

In retail, getting customers to walk in once is hard — getting them to return regularly is even harder. That’s why having an effective loyalty program is absolutely essential for long-term growth.

StoreHub Loyalty is built directly into the POS system, making it incredibly easy for both staff and customers to use. From one platform, you can set up cashback rewards, tiered memberships, and personalised promotions — all without relying on third-party tools or manually tracking redemptions.

Customers can earn and redeem rewards with just their phone number, no physical cards or additional apps required. Data is collected seamlessly through various touchpoints like the checkout screen or Beep Delivery, giving you accurate customer profiles and better targeting capabilities. And with StoreHub Engage, you can automatically follow up with personalised SMS campaigns — turning one-time buyers into loyal, high-value customers.

This level of integration not only boosts retention but also saves your team time and training. No need to juggle multiple systems or teach staff different workflows — everything happens in one POS.

BigPOS, on the other hand, offers a more limited loyalty setup. While it does include a basic points-based program, features like tiered rewards, personalised offers, and automated customer engagement tools are missing. Plus, their loyalty feature is only unlocked on the higher-tier Pro plan, making it less accessible for smaller retail businesses that need to build customer loyalty without stretching their budget.

If you’re serious about growing repeat sales, StoreHub gives you the tools to do it — simply, smartly, and all in one place.

StoreHub vs BigPOS: Which Is the Best Choice for Your Retail Store in Malaysia?

Picking the right POS system is a big decision. It needs to fit your day-to-day operations, support your team, and make it easier to grow — not harder.

BigPOS can be a solid starting point for retail businesses. It covers the basics like simple inventory tracking, sales reporting, and a points-based loyalty feature. But as your business expands — more SKUs, more locations, more customers — these limitations start to show.

Manual updates between your physical store and online marketplaces, restricted product listings on lower plans, and a lack of integrated tools mean you’re left doing more work with fewer results.

That’s where StoreHub makes a real difference.

StoreHub is goes beyond being just a POS system. It’s a cloud-based platform designed to centralise and simplify all your retail operations. You get real-time inventory tracking with low-stock alerts and demand forecasting, automated shift scheduling with photo-verified clock-ins, and a complete view of staff performance — all in one place, accessible anytime, anywhere.

With StoreHub’s Marketplace Integration, you can sync your in-store inventory, product details, and sales data across Shopee, Lazada, TikTok Shop, Zalora, and more. No more manual uploads or stock mismatches — just accurate, real-time syncing that saves hours of admin work and prevents overselling.

Its loyalty program isn’t a separate add-on either. StoreHub Loyalty is fully built-in, allowing you to offer cashback, tiered rewards, and customised promotions — no extra apps or cards needed. You can even automate customer engagement with targeted SMS campaigns using StoreHub Engage.

And when it comes to compliance, StoreHub’s built-in e-Invoicing feature makes submitting LHDN-compliant invoices easy and automatic, cutting down on errors and time-consuming paperwork.

In short, if you’re looking for a system that helps you run smoother operations, serve customers better, and grow without limits — StoreHub is the POS system that’s built to scale with your retail business.

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