Why is a good POS system important to run hotpot restaurants?
Finding the perfect system can make running your hotpot restaurant a breeze! With features like inventory management, table management, and integrated payment options, among others, you can say goodbye to operational hassles and hello to smoother operations.
Let’s take a closer look at some common key features of StoreHub and FeedMe to help you decide which one suits your hotpot restaurant best.
- QR Ordering System – Customers can just scan the QR code to order and pay through their smartphones
- Employee management – Track order accuracy, average order processing time, and sales performance of staff members
- Inventory management – Track and manage ingredients to ensure that your bestsellers are always stocked up and the food is consistently fresh
- Delivery services – Offer your customers delivery services for convenience and ease
What is StoreHub?
StoreHub’s POS devices offer a POS ecosystem that does more than just processing your customers’ payments. Our features like QR Order & Pay, Engage, and Loyalty Programs offer many touch points for your customer to interact with your restaurant throughout their journey.
StoreHub QR & Pay
Hotpots are meant to be enjoyed in a large group; and diners can feast on different food items while they catch up with each other. Make it easy for your customers to order and pay for their food in four simple steps:
- Use a smartphone to scan the QR code placed on your restaurant’s table.
- Access your online menu.
- Tap on the menu to order food.
- Pay using GrabPay, Touch ‘n Go eWallet, Boost, credit/debit cards, online banking, and cash payments.
StoreHub Loyalty programme
Hotpot is typically enjoyed during a gathering of family and friends; celebrating special occasions like birthdays, reunions, and even anniversaries.
That’s why it’s important to build a loyal customer base that keeps them coming back to your restaurant. With StoreHub Engage and Cashback, you can send personalised birthday deals, cashback reminders, and other offers to keep your customers coming back – reminding them to celebrate their special gatherings at your hotpot restaurant.
What is FeedMe?
FeedMe is a POS system that is geared towards serving F&B businesses. They offer some standout features from other point-of-sale systems; with unique features such as operational data store (ODS) and Kitchen Display Systems (KDS) – simplifying communication between the front-of-house and back-of-house operations.
FeedMe’s Order Display System (ODS)
The ODS is positioned in front of the cashier counter, allowing both riders and self-pickup customers to easily check the status of their food orders.
According to the FeedMe website, the ODS is beneficial in preventing incorrect orders. Whether you’re taking the food to go or dining in, this feature can help to reduce order errors and ensure good customer service.
The Kitchen Display Systems (KDS)
KDS is a digital screen that replaces paper tickets and printers in the kitchen to track real-time order information, aiding chefs in managing meal preparation time. In a bustling hotpot restaurant, this feature helps kitchen staff track orders and prepare food promptly, ensuring that the food is always fresh.
Pricing Plans
Both StoreHub and FeedMe offer a wide range of features that business owners can take advantage of. Here are different pricing plans for both StoreHub and FeedMe for you to make the best choice for your business.
| StoreHub | FeedMe | |
| Types of plans | Starter plan from RM1,290/year | Basic plan from RM1,080/ year |
Summary
Whether StoreHub or FeedMe is for you, comes down to how you want to use your POS. They both offer a wide range of features and benefits to suit different preferences and how each individual business prefers to run their restaurant.
StoreHub merchants are made up of both restaurants like Fei Fan Hotpot and other retail stores while FeedMe’s customer base is primarily restaurants. According to their website, FeedMe’s top clients include hotpot franchise, Haidilao.
Both POS options are great choices for any hotpot business. Although the initial cost of StoreHub may be higher, it provides long-term cost savings. StoreHub offers additional features like Cashback and StoreHub Engage, which can help you grow your business at a sustainable rate. This leads to cost savings and increased profitability over time.
If you’re looking for a POS that offers the whole package to help you manage your business with ease, StoreHub all-in-one POS may be the better option for you.
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