Did you know that over 65% of the adult population in Malaysia have been fully vaccinated? As a result of this progress, several sectors (e.g. retail) are now allowed to operate, and F&B businesses are now reopened for dine-ins!
However, there are still some F&B business owners in Klang Valley who agree that it is too risky to reopen for dine-in, and many are still unsure of what to do next. If you’re one of them, then this guide is for you.
Here are the top 3 problems F&B business owners in Malaysia are facing in the wake of reopening, and how you should prepare for it.
Table of contents:
3. Difficulty in streamlining operations
1. More SOPs to adhere to
Photo by Meruyert Gonullu from Pexels
Reopening for dine-in can be overwhelming after a long hiatus. Imagine having to keep track of stock or ingredients AND monitoring sales from multiple order channels – deliveries, takeaways and dine-ins. All this on top of employee management, marketing, and more!
This is where having an all-in-one management system is of utmost importance so that you are able to automate and optimise operations. This then allows you to focus on growing your business as well as delivering value to your customers.
Good news! A POS system like StoreHub has everything you need to automate and grow your F&B business.
Here are just a few of the key StoreHub features to help you take your F&B business to the next level:
- Cloud-based POS system – which allows you to transact, offer discounts, and more via a safe and secure cloud platform that is accessible anytime, anywhere.
- Composite inventory management – helps to track your ingredients more effectively.
- Reports – providing you with real-time data on best-selling items, sales, transactions, and more.
- Beep Delivery – a food delivery feature that allows you to reach more customers with just a few clicks. Did we also mention that the transaction fee is much lower than 35% charged by other delivery marketplaces?
2. Risk of getting infected
Photo by Galen Crout on Unsplash
Running a business means you’ll come into contact with a lot of people throughout the day – suppliers, logistics partners, and customers who patronise your establishment. This puts you and your employees at risk of being infected, especially since daily cases are still at an all-time high in Malaysia.
But how can you minimise risk when there is a need for increased customer interaction with the reopening of dine-in?
Here are just a few examples of scenarios in which you’ll need to come into contact with your customers:
- Handing them a physical menu
- Taking their order and serving them
- Collecting payment
Minimising risk of infection at this time is absolutely crucial as many businesses simply cannot afford to shut down, even temporarily, after a challenging past year and a half. That’s why there’s an increasing demand for contactless ordering and payment processes.
Introducing QR Order & Pay, a safe way to serve your customers!
All you have to do is place a QR Order & Pay standee on each table. Your customers will only need to scan the QR code, select their items, and pay to place their orders! Not only is this a safer way to serve your customers, but it can also help you to manage your business better.
Here’s how:
- Optimise and automate store operations
- Increase table turnover rate
- Reduce human error during the ordering and payment process
- Reduce the need for additional manpower so that your staff can focus on providing great customer service
- The best part is, you’ll also get to collect customer data and leverage this to run a CRM programme
3. Difficulty in streamlining operations
Reopening for dine-in can be overwhelming after a long hiatus. Imagine having to keep track of stock or ingredients AND monitoring sales from multiple order channels – deliveries, takeaways and dine-ins. All this on top of employee management, marketing, and more!
This is where having an all-in-one management system is of utmost importance so that you are able to automate and optimise operations. This then allows you to focus on growing your business as well as delivering value to your customers.
Good news! A POS system like StoreHub has everything you need to automate and grow your F&B business.
Here are just a few of the key StoreHub features to help you take your F&B business to the next level:
- Cloud-based POS system – which allows you to transact, offer discounts, and more via a safe and secure cloud platform that is accessible anytime, anywhere.
- Composite inventory management – helps to track your ingredients more effectively.
- Reports – providing you with real-time data on best-selling items, sales, transactions, and more.
- Beep Delivery – a food delivery feature that allows you to reach more customers with just a few clicks. Did we also mention that the transaction fee is much lower than 35% charged by other delivery marketplaces?
Over to you!
Do you relate to any of the challenges outlined here? We understand!
That’s why we’re committed to ensuring that businesses like yours can continue to be sustainable, and even successful in the long run despite the challenging times we live in.
Power your F&B business with StoreHub’s all-in-one restaurant management system now
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