Hardware Retirement:
Is Your Business Affected?

Hardware Retirement:
Is Your Business Affected?

Hardware Retirement:
Is Your Business Affected?

At StoreHub, your business deserves seamless transactions and optimal performance. To uphold this commitment, we're discontinuing support for older hardware that no longer meets our performance and security standards. This page will be regularly updated to ensure your devices stay current.

What is Hardware Retirement?

Hardware retirement is the process of discontinuing the use and support of specific hardware, typically because it has reached the end of its useful lifespan or has become obsolete.

Why are we retiring hardware?

We're doing this to maintain security, optimal performance, minimise disruptions, and ensure the best experience with our system. Continuing to use unsupported units can lead to slowdowns, errors, and disruptions to your business operations.

Why does this matter directly to YOU?

  • Maintain Business Continuity: Our new hardware is designed for optimal reliability, ensuring your daily operations run smoothly.

  • Check Your Warranty: If your hardware is still under warranty, please refer to our StoreHub Hardware Warranty Policy for details on coverage and next steps.

Is Your Device Affected?

Find out if your device is affected: Review our list of hardware models that have reached their end-of-life and are no longer supported.

Find out if your device is affected: Review our list of hardware models that have reached their end-of-life and are no longer supported.

VIEW UNSUPPORTED HARDWARE LIST HERE

VIEW UNSUPPORTED HARDWARE LIST HERE

Next Steps: Upgrade Now for a Seamless Future!

If your device is on the list and you're experiencing problems, we strongly recommend upgrading to our latest, high-performance hardware.You can purchase your new devices directly on our StoreHub Merchandise Page.


For more personalised assistance to ensure a smooth transition, you may contact our Customer Care at +60392126688 or submit an email to us at [email protected] or chat via BackOffice.

If your device is on the list and you're experiencing problems, we strongly recommend upgrading to our latest, high-performance hardware.You can purchase your new devices directly on our StoreHub Merchandise Page.


For more personalised assistance to ensure a smooth transition, you may contact our Customer Care at +60392126688 or submit an email to us at [email protected] or chat via BackOffice.

Important Notes: Customer Care Operation hours: Mon - Sun: 9AM - 9PM

Important Notes: Customer Care Operation hours: Mon - Sun: 9AM - 9PM

Important Notes: Customer Care Operation hours: Mon - Sun: 9AM - 9PM

Non-Supported Hardware

To ensure continuous performance, please review the table below to identify if any of the hardware models you are currently using are affected by this retirement.

To ensure continuous performance, please review the table below to identify if any of the hardware models you are currently using are affected by this retirement.

Android (POS Hardware)

Android (POS Hardware)

Android (POS Hardware)

Device Model

OS Version

Status

Image

Sunmi D2s_PLUS

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi D2_d

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2 Lite

7.1.1

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2

7.1.1

End-of-Service-Life (EOSL) - by End of 2027

iMin D1

11

End-of-Service-Life (EOSL) - by End of 2025

iMin D4

11

End-of-Service-Life (EOSL) - by End of 2026

iMin Swan1

11

End-of-Service-Life (EOSL) - by End of 2027

Android 12C (POS Hardware)

6.0.1

End-of-Service-Life (EOSL) - by End of 2025

Android 15C (POS Hardware)

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Device Model

OS Version

Status

Image

Sunmi D2s_PLUS

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi D2_d

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2 Lite

7.1.1

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2

7.1.1

End-of-Service-Life (EOSL) - by End of 2027

iMin D1

11

End-of-Service-Life (EOSL) - by End of 2025

iMin D4

11

End-of-Service-Life (EOSL) - by End of 2026

iMin Swan1

11

End-of-Service-Life (EOSL) - by End of 2027

Android 12C (POS Hardware)

6.0.1

End-of-Service-Life (EOSL) - by End of 2025

Android 15C (POS Hardware)

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Device Model

OS Version

Status

Image

Sunmi D2s_PLUS

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi D2_d

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2 Lite

7.1.1

End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2

7.1.1

End-of-Service-Life (EOSL) - by End of 2027

iMin D1

11

End-of-Service-Life (EOSL) - by End of 2025

iMin D4

11

End-of-Service-Life (EOSL) - by End of 2026

iMin Swan1

11

End-of-Service-Life (EOSL) - by End of 2027

Android 12C (POS Hardware)

6.0.1

End-of-Service-Life (EOSL) - by End of 2025

Android 15C (POS Hardware)

7.1.2

End-of-Service-Life (EOSL) - by End of 2025

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StoreHub เป็นระบบการจัดการร้านค้าแบบ all-in-one ขับเคลื่อนกว่า 18,000+ ธุรกิจร้านค้า ทั่วเอเชียตะวันออกเฉียงใต้ ไม่ว่าจะเป็น ร้านอาหาร ร้านค้าปลีก เสื้อผ้า เครื่องประดับ และ ธุรกิจบริการ

Logo Image

StoreHub เป็นระบบการจัดการร้านค้าแบบ all-in-one ขับเคลื่อนกว่า 18,000+ ธุรกิจร้านค้า ทั่วเอเชียตะวันออกเฉียงใต้ ไม่ว่าจะเป็น ร้านอาหาร ร้านค้าปลีก เสื้อผ้า เครื่องประดับ และ ธุรกิจบริการ