Hardware Retirement:
Is Your Business Affected?
Hardware Retirement:
Is Your Business Affected?
At StoreHub, your business deserves seamless transactions and optimal performance. To uphold this commitment, we're discontinuing support for older hardware that no longer meets our performance and security standards. This page will be regularly updated to ensure your devices stay current.
At StoreHub, your business deserves seamless transactions and optimal performance. To uphold this commitment, we're discontinuing support for older hardware that no longer meets our performance and security standards. This page will be regularly updated to ensure your devices stay current.
What is Hardware Retirement?
What is Hardware Retirement?
Hardware retirement is the process of discontinuing the use and support of specific hardware, typically because it has reached the end of its useful lifespan or has become obsolete.
Hardware retirement is the process of discontinuing the use and support of specific hardware, typically because it has reached the end of its useful lifespan or has become obsolete.
Why are we retiring hardware?
Why are we retiring hardware?
We're doing this to maintain security, optimal performance, minimise disruptions, and ensure the best experience with our system. Continuing to use unsupported units can lead to slowdowns, errors, and disruptions to your business operations.
We're doing this to maintain security, optimal performance, minimise disruptions, and ensure the best experience with our system. Continuing to use unsupported units can lead to slowdowns, errors, and disruptions to your business operations.
Why does this matter directly to YOU?
Why does this matter directly to YOU?
Avoid Performance Issues: Unsupported units can lead to slowdowns, errors, and disruptions to your business operations. (Refer to our Product Lifetime Policy - StoreHub Philippines for more details.)
Maintain Business Continuity: Our new hardware is designed for optimal reliability, ensuring your daily operations run smoothly.
Check Your Warranty: If your hardware is still under warranty, please refer to our StoreHub Hardware Warranty Policy for details on coverage and next steps.
Avoid Performance Issues: Unsupported units can lead to slowdowns, errors, and disruptions to your business operations. (Refer to our Product Lifetime Policy - StoreHub Philippines for more details.)
Maintain Business Continuity: Our new hardware is designed for optimal reliability, ensuring your daily operations run smoothly.
Check Your Warranty: If your hardware is still under warranty, please refer to our StoreHub Hardware Warranty Policy for details on coverage and next steps.
Is Your Device Affected?
Is Your Device Affected?
Find out if your device is affected: Review our list of hardware models that have reached their end-of-life and are no longer supported.
Find out if your device is affected: Review our list of hardware models that have reached their end-of-life and are no longer supported.
VIEW UNSUPPORTED HARDWARE LIST HERE
Next Steps: Upgrade Now for a Seamless Future!
Next Steps: Upgrade Now for a Seamless Future!
If your device is on the list and you're experiencing problems, we strongly recommend upgrading to our latest, high-performance hardware.You can purchase your new devices directly on our StoreHub Merchandise Page.
For more personalised assistance to ensure a smooth transition, you may contact our Customer Care at +60392126688 or submit an email to us at [email protected] or chat via BackOffice.
If your device is on the list and you're experiencing problems, we strongly recommend upgrading to our latest, high-performance hardware.You can purchase your new devices directly on our StoreHub Merchandise Page.
For more personalised assistance to ensure a smooth transition, you may contact our Customer Care at +60392126688 or submit an email to us at [email protected] or chat via BackOffice.
Important Notes: Customer Care Operation hours: Mon - Sun: 9AM - 9PM
Non-Supported Hardware
Non-Supported Hardware
To ensure continuous performance, please review the table below to identify if any of the hardware models you are currently using are affected by this retirement.
To ensure continuous performance, please review the table below to identify if any of the hardware models you are currently using are affected by this retirement.
Android (POS Hardware)
Device Model
OS Version
Status
Image
Sunmi D2s_PLUS
7.1.2
End-of-Service-Life (EOSL) - by End of 2025

Sunmi D2_d
7.1.2
End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2 Lite
7.1.1
End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2
7.1.1
End-of-Service-Life (EOSL) - by End of 2027

iMin D1
11
End-of-Service-Life (EOSL) - by End of 2025

iMin D4
11
End-of-Service-Life (EOSL) - by End of 2026

iMin Swan1
11
End-of-Service-Life (EOSL) - by End of 2027

Android 12C (POS Hardware)
6.0.1
End-of-Service-Life (EOSL) - by End of 2025

Android 15C (POS Hardware)
7.1.2
End-of-Service-Life (EOSL) - by End of 2025

Device Model
OS Version
Status
Image
Sunmi D2s_PLUS
7.1.2
End-of-Service-Life (EOSL) - by End of 2025

Sunmi D2_d
7.1.2
End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2 Lite
7.1.1
End-of-Service-Life (EOSL) - by End of 2025

Sunmi T2
7.1.1
End-of-Service-Life (EOSL) - by End of 2027

iMin D1
11
End-of-Service-Life (EOSL) - by End of 2025

iMin D4
11
End-of-Service-Life (EOSL) - by End of 2026

iMin Swan1
11
End-of-Service-Life (EOSL) - by End of 2027

Android 12C (POS Hardware)
6.0.1
End-of-Service-Life (EOSL) - by End of 2025

Android 15C (POS Hardware)
7.1.2
End-of-Service-Life (EOSL) - by End of 2025


