POS System for Restaurants in Malaysia: Built for the Dinner Service

A grocery store staff checking the price of one of their products

At a Glance: StoreHub is more than a POS — it's the growth engine behind 20,000+ businesses across Southeast Asia, and behind Malaysian restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café. It keeps your floor and kitchen in sync on the busiest nights, pulls dine-in, takeaway, and Beep delivery into one dashboard, and files LHDN e-invoices in the background — so you can run your restaurant, not your POS.

It's 8pm on a Friday. The dining room is full. Three tickets just hit the kitchen. A QR order pings on the dine-in tablet. A Beep rider is two minutes out. And somewhere in the back of your head, you remember the LHDN deadline is on Monday.

You're already the one holding all of this together. You started this restaurant. You showed up at 6am to prep. You can sense the dining room's mood from the front door. The question isn't whether you can run service — you've been doing it for years. The question is whether the system in your hand is helping you do it faster, or quietly costing you a 5-star review every Friday.

That's where the right POS earns its keep. On a quiet Tuesday it stays out of the way. On a Friday at 8pm it becomes the backbone of every channel — dine-in covers, takeaway pickups, Beep delivery, and the aggregator orders your floor staff can't see. It decides whether tickets land in time. Whether your menu prices match across every channel. Whether your LHDN e-invoices file themselves, or sit on your laptop at midnight. And whether the commission you're paying on delivery is 9% or 35%.

This guide is about what to look for in a restaurant POS in Malaysia, and how StoreHub maps to each piece — across floor, kitchen, channels, and compliance. Across 20,000+ Southeast Asian operators we've helped grow, the same Friday-night failure modes show up again and again. We've designed StoreHub for those exact moments. Restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café run on it. The section near the end names the moment when StoreHub isn't the right call — because being a real growth partner means telling you when it isn't.

Are these problems familiar in your restaurant?

Tickets get lost between the floor and the kitchen on busy nights

By 8pm on a Saturday, you find out fast where things break. Tickets miss the printer. A modification ("no chilli, extra rice, double sauce") gets scrambled between FOH and BOH. The kitchen prints the same order twice and remakes another from scratch. By 9pm you have three tables waiting on remakes and one walking out. Order accuracy isn't a workflow problem you fix in February. It's a margin problem that costs you every Friday and Saturday.

Your menu lives in three places, and one always lags

Dine-in menu in the POS. Takeaway menu on a flier. Beep menu and a third-party aggregator menu, both in separate dashboards. A small price change has to be done four times. A new dish takes a week to roll out. Customers see different prices on the table tent, the QR menu, and the delivery app — and you find out about it from a one-star review.

Delivery commissions are eating your margin

On a third-party aggregator, you're paying 25–35% commission on every order. On a 60-cover KL restaurant doing 40% of revenue through delivery, that's not a fee, it's another rent payment. Once you factor in the kitchen labour to fulfil those orders, the delivery channel sits at break-even or quietly loses you money. You can't tell which, because the data is in someone else's dashboard.

What to look for in a restaurant POS in Malaysia

Before you pick a system, check that it covers these:

Cloud-based POS that updates in real time across outlets. Not a local-machine setup that needs a manual sync. Price and menu updates should ripple instantly.
Kitchen Display System integrated with the POS. Tickets flow straight from FOH to BOH, organised by station, with timing. No paper printers to lose mid-service.
QR Order and Pay for table service. Cuts queue at the counter and lets customers order from their seat without flagging staff.
Multi-channel order management. Dine-in, takeaway, Beep delivery, and aggregator orders flow into one dashboard, one menu, one price list.
LHDN e-invoice filed automatically. Submits transactions to MyInvois on your behalf so compliance isn't a Sunday-night job.
Multi-outlet sync. Even if you run one location today, the right POS shouldn't be the bottleneck the day you open your second.
Live phone support, including weekends and holidays. Restaurants break on Friday and Saturday nights — exactly when most providers go offline.

Manage your restaurant with the all-in-one StoreHub POS. Get a free demo.

→ See StoreHub running in Malaysian restaurants — book a 30-min demo with the MY team

How StoreHub solves these

Tables and kitchen, in sync

StoreHub POS runs on iPad. Modifier groups (no chilli, extra rice, double sauce) are tap-through buttons, not free-text — so orders reach the kitchen accurately even when a part-time waiter takes them. The Kitchen Display System shows tickets organised by station and timing, so the kitchen sees what's pending and what's ready. Tickets don't get lost on the floor.

What this means for you: Fewer remakes. Fewer apologies. The peace of mind that the order on the table matches what the customer ordered, every time.

One menu across every channel

A price change made in BackOffice ripples to every channel in real time — dine-in POS, takeaway counter, Beep delivery, your QR Order menu. No more updating four places. No more customer-facing price drift. Mervin, a Malaysian restaurant operator, says it plainly: "One thing I love about StoreHub is the cloud system. I can change the price and adjust on the go when I am overseas. I can also see all the data I needed in real time."

What this means for you: The freedom to change a menu from your phone, the freedom to step out of the restaurant, the freedom to grow without your operations falling out of sync.

Delivery commission you can survive

Beep Delivery is StoreHub's own delivery network — 16,000+ riders, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. For a restaurant doing 40% of revenue through delivery, that's the difference between a profitable channel and a break-even one. Beep orders also integrate directly into your POS, so they flow into the same dashboard as dine-in.

What this means for you: On a 60-cover restaurant doing RM 200,000/month in delivery, the 26-percentage-point commission gap is roughly RM 52,000 a year in savings — money you can reinvest in staff, ingredients, or your next outlet.

LHDN e-invoice, filed for you

StoreHub's e-invoice integration submits your transactions to LHDN in the background. Configure the merchant data once. The system handles the daily flow. No MyInvois portal logins. No 11pm batch runs at month end.

What this means for you: Sundays are yours again. Compliance happens while you're running service.

One restaurant or ten, same view

Multi-outlet management gives you real-time stock and sales sync across every location, centralised menu and price changes, and stock transfers between branches. The Manager App shows live sales by outlet, so you can spot a slow Saturday at one location while you're at another.

What this means for you: When the second outlet opens, the system grows with you. You don't have to re-platform. You don't have to re-train. You just add the location.

Built for Malaysian restaurants specifically

The StoreHub for Restaurants hub shows the full feature set tuned for table-service operations. A few specifics worth calling out for the Malaysian context.

Multi-language menus and KDS. Customer screens, the QR order page, and the kitchen display run in English, Bahasa Malaysia, or Chinese — kitchen reads tickets in the language they prefer, customers see menus in theirs.

Multi-channel order routing, one dashboard. Dine-in, takeaway, Beep, and any integrated aggregator orders flow into the same KDS, organised by station and timing. The kitchen doesn't learn three different ticket formats.

Phone support open when you need it. The MY support team runs in BM, English, and Chinese (WhatsApp as backup), daily including weekends and public holidays. Restaurants break on Friday and Saturday nights — exactly when most providers are unreachable until Tuesday.

Voices from real Malaysian restaurants

Behind every counter is an operator who decided to back themselves. The merchants below all had real businesses to run before StoreHub showed up — what changed is that the system in their hand started working for them, not against them. Three things keep coming up when they talk about why they switched: communication, operational lift, and speed.

On the relationship with the team behind the system:

"The biggest difference between StoreHub and other POS systems is communication. Even when I'm busy, they still reach out to check in and share sales trends."

Ahong, Owner of Grub by Ahong & Friends, Kuala Lumpur

→ Watch Ahong's full Behind The Counter story on YouTube

On the QR order workflow that fixed a staffing pinch:

"Before using StoreHub's Dynamic QR, it was tricky to balance our staff during busy and slow times. Now, customers can simply scan to order, making everything run smoother."

Sukee, Owner of Kyudon (Japanese restaurant), Kuala Lumpur

→ Watch the Kyudon story on Behind The Counter

On going digital after years of manual ops:

"I started from a street food business, so everything was manual. With StoreHub, it helps a lot with day-to-day operation, and everything is very fast."

Razali, Owner of Aperture Café, Kuala Lumpur

→ Watch a quick StoreHub clip from Aperture Café on YouTube

More than 20,000 businesses across Southeast Asia run on StoreHub. The MY restaurant and F&B roster includes Grub by Ahong & Friends, Kyudon, Aperture Café, Muiz Hot Chicken, Merchant's Lane, Coffeeboy Club (3 outlets), Wolf and Turtle, thursdvys (TTDI), Chef Kecik Kitchen, The Pinggan Cafe in Johor Bahru, and others. Each one switched because the system they had wasn't built for the way Malaysian restaurants actually run — through every dinner peak, every menu change, and every delivery channel.

When StoreHub is not the right choice

A growth partner tells you the truth, even when the truth costs the sale. So here it is:

If you run a single-outlet cash-only halal-Chinese family restaurant in Sg Long — fixed 30-item menu that hasn't changed in three years, dinner crowd you already know by name, no delivery, no card payments — your POS doesn't need to do much. A Loyverse setup runs the basics for free. The kitchen prints tickets from a single station. Stock takes happen on a notebook in the back. Your regulars come back because the food's good, not because of a loyalty programme. That setup works, for that restaurant.

But the moment something shifts — you start taking Beep delivery, you accept cards, you change the menu weekly, you hit the LHDN e-invoice deadline, or you open a second outlet — the calculation changes. That's where a system built to grow with you starts to matter. Bookmark this page. The day one of those things happens, come back.

StoreHub pricing for Malaysian restaurants

Three plans cover most restaurants.

Plan	Annual	Best for	Includes
Starter	RM 1,456/yr	First-outlet restaurants on a budget	POS, basic inventory, customer database, basic reports, supplier management
Advanced	RM 2,811/yr	Multi-outlet restaurants with KDS + delivery channels	Everything in Starter + multi-outlet, advanced inventory, deeper reporting, stock movement and alerts
Pro	RM 5,645/yr	Established restaurant groups with API + automation needs	Everything in Advanced + dedicated business consultant, API integrations, base customisation, workflow automation

See StoreHub Pricing for add-ons (Membership, Engage, SuperBundle), payment processing rates, and multi-year savings. 45-day free trial available for Advanced and Pro plans.

Frequently asked questions

Does StoreHub handle LHDN e-invoicing for Malaysian restaurants?
Yes. StoreHub files your LHDN e-invoice submissions in the background, so you can run service instead of clicking through MyInvois. The integration covers daily transaction submissions and the consolidated invoice flows restaurant operators are required to handle.
Can StoreHub manage multiple restaurant outlets?
Yes, from the Advanced plan onwards. Stock and sales sync in real time across outlets. Menu and price changes flip across every branch at once. Operators with two or more locations run every outlet on StoreHub from a single BackOffice dashboard.
How does StoreHub work with delivery channels?
Beep Delivery is StoreHub's own platform — 16,000+ rider network, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. Beep orders flow into the same Kitchen Display System as dine-in, and the cost wedge is the difference between a profitable delivery channel and a break-even one.
How long does it take to switch from another POS to StoreHub?
Most restaurants are live within a week. StoreHub imports your menu, inventory, and customer list from your prior system and verifies the data before go-live. Your existing operation keeps running until the switch is complete.

See StoreHub in action

See how StoreHub runs across 20,000+ Southeast Asian businesses, from full-service restaurants to multi-outlet groups, in this short product walk-through.

→ Let's get StoreHub set up for your restaurant — book a 30-min demo with the MY team

At a Glance: StoreHub is more than a POS — it's the growth engine behind 20,000+ businesses across Southeast Asia, and behind Malaysian restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café. It keeps your floor and kitchen in sync on the busiest nights, pulls dine-in, takeaway, and Beep delivery into one dashboard, and files LHDN e-invoices in the background — so you can run your restaurant, not your POS.

It's 8pm on a Friday. The dining room is full. Three tickets just hit the kitchen. A QR order pings on the dine-in tablet. A Beep rider is two minutes out. And somewhere in the back of your head, you remember the LHDN deadline is on Monday.

You're already the one holding all of this together. You started this restaurant. You showed up at 6am to prep. You can sense the dining room's mood from the front door. The question isn't whether you can run service — you've been doing it for years. The question is whether the system in your hand is helping you do it faster, or quietly costing you a 5-star review every Friday.

That's where the right POS earns its keep. On a quiet Tuesday it stays out of the way. On a Friday at 8pm it becomes the backbone of every channel — dine-in covers, takeaway pickups, Beep delivery, and the aggregator orders your floor staff can't see. It decides whether tickets land in time. Whether your menu prices match across every channel. Whether your LHDN e-invoices file themselves, or sit on your laptop at midnight. And whether the commission you're paying on delivery is 9% or 35%.

This guide is about what to look for in a restaurant POS in Malaysia, and how StoreHub maps to each piece — across floor, kitchen, channels, and compliance. Across 20,000+ Southeast Asian operators we've helped grow, the same Friday-night failure modes show up again and again. We've designed StoreHub for those exact moments. Restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café run on it. The section near the end names the moment when StoreHub isn't the right call — because being a real growth partner means telling you when it isn't.

Are these problems familiar in your restaurant?

Tickets get lost between the floor and the kitchen on busy nights

By 8pm on a Saturday, you find out fast where things break. Tickets miss the printer. A modification ("no chilli, extra rice, double sauce") gets scrambled between FOH and BOH. The kitchen prints the same order twice and remakes another from scratch. By 9pm you have three tables waiting on remakes and one walking out. Order accuracy isn't a workflow problem you fix in February. It's a margin problem that costs you every Friday and Saturday.

Your menu lives in three places, and one always lags

Dine-in menu in the POS. Takeaway menu on a flier. Beep menu and a third-party aggregator menu, both in separate dashboards. A small price change has to be done four times. A new dish takes a week to roll out. Customers see different prices on the table tent, the QR menu, and the delivery app — and you find out about it from a one-star review.

Delivery commissions are eating your margin

On a third-party aggregator, you're paying 25–35% commission on every order. On a 60-cover KL restaurant doing 40% of revenue through delivery, that's not a fee, it's another rent payment. Once you factor in the kitchen labour to fulfil those orders, the delivery channel sits at break-even or quietly loses you money. You can't tell which, because the data is in someone else's dashboard.

What to look for in a restaurant POS in Malaysia

Before you pick a system, check that it covers these:

Cloud-based POS that updates in real time across outlets. Not a local-machine setup that needs a manual sync. Price and menu updates should ripple instantly.
Kitchen Display System integrated with the POS. Tickets flow straight from FOH to BOH, organised by station, with timing. No paper printers to lose mid-service.
QR Order and Pay for table service. Cuts queue at the counter and lets customers order from their seat without flagging staff.
Multi-channel order management. Dine-in, takeaway, Beep delivery, and aggregator orders flow into one dashboard, one menu, one price list.
LHDN e-invoice filed automatically. Submits transactions to MyInvois on your behalf so compliance isn't a Sunday-night job.
Multi-outlet sync. Even if you run one location today, the right POS shouldn't be the bottleneck the day you open your second.
Live phone support, including weekends and holidays. Restaurants break on Friday and Saturday nights — exactly when most providers go offline.

→ See StoreHub running in Malaysian restaurants — book a 30-min demo with the MY team

How StoreHub solves these

Tables and kitchen, in sync

StoreHub POS runs on iPad. Modifier groups (no chilli, extra rice, double sauce) are tap-through buttons, not free-text — so orders reach the kitchen accurately even when a part-time waiter takes them. The Kitchen Display System shows tickets organised by station and timing, so the kitchen sees what's pending and what's ready. Tickets don't get lost on the floor.

What this means for you: Fewer remakes. Fewer apologies. The peace of mind that the order on the table matches what the customer ordered, every time.

One menu across every channel

A price change made in BackOffice ripples to every channel in real time — dine-in POS, takeaway counter, Beep delivery, your QR Order menu. No more updating four places. No more customer-facing price drift. Mervin, a Malaysian restaurant operator, says it plainly: "One thing I love about StoreHub is the cloud system. I can change the price and adjust on the go when I am overseas. I can also see all the data I needed in real time."

What this means for you: The freedom to change a menu from your phone, the freedom to step out of the restaurant, the freedom to grow without your operations falling out of sync.

Delivery commission you can survive

Beep Delivery is StoreHub's own delivery network — 16,000+ riders, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. For a restaurant doing 40% of revenue through delivery, that's the difference between a profitable channel and a break-even one. Beep orders also integrate directly into your POS, so they flow into the same dashboard as dine-in.

What this means for you: On a 60-cover restaurant doing RM 200,000/month in delivery, the 26-percentage-point commission gap is roughly RM 52,000 a year in savings — money you can reinvest in staff, ingredients, or your next outlet.

LHDN e-invoice, filed for you

StoreHub's e-invoice integration submits your transactions to LHDN in the background. Configure the merchant data once. The system handles the daily flow. No MyInvois portal logins. No 11pm batch runs at month end.

What this means for you: Sundays are yours again. Compliance happens while you're running service.

One restaurant or ten, same view

Multi-outlet management gives you real-time stock and sales sync across every location, centralised menu and price changes, and stock transfers between branches. The Manager App shows live sales by outlet, so you can spot a slow Saturday at one location while you're at another.

What this means for you: When the second outlet opens, the system grows with you. You don't have to re-platform. You don't have to re-train. You just add the location.

Built for Malaysian restaurants specifically

The StoreHub for Restaurants hub shows the full feature set tuned for table-service operations. A few specifics worth calling out for the Malaysian context.

Multi-language menus and KDS. Customer screens, the QR order page, and the kitchen display run in English, Bahasa Malaysia, or Chinese — kitchen reads tickets in the language they prefer, customers see menus in theirs.

Multi-channel order routing, one dashboard. Dine-in, takeaway, Beep, and any integrated aggregator orders flow into the same KDS, organised by station and timing. The kitchen doesn't learn three different ticket formats.

Phone support open when you need it. The MY support team runs in BM, English, and Chinese (WhatsApp as backup), daily including weekends and public holidays. Restaurants break on Friday and Saturday nights — exactly when most providers are unreachable until Tuesday.

Voices from real Malaysian restaurants

Behind every counter is an operator who decided to back themselves. The merchants below all had real businesses to run before StoreHub showed up — what changed is that the system in their hand started working for them, not against them. Three things keep coming up when they talk about why they switched: communication, operational lift, and speed.

On the relationship with the team behind the system:

"The biggest difference between StoreHub and other POS systems is communication. Even when I'm busy, they still reach out to check in and share sales trends."

Ahong, Owner of Grub by Ahong & Friends, Kuala Lumpur

→ Watch Ahong's full Behind The Counter story on YouTube

On the QR order workflow that fixed a staffing pinch:

"Before using StoreHub's Dynamic QR, it was tricky to balance our staff during busy and slow times. Now, customers can simply scan to order, making everything run smoother."

Sukee, Owner of Kyudon (Japanese restaurant), Kuala Lumpur

→ Watch the Kyudon story on Behind The Counter

On going digital after years of manual ops:

"I started from a street food business, so everything was manual. With StoreHub, it helps a lot with day-to-day operation, and everything is very fast."

Razali, Owner of Aperture Café, Kuala Lumpur

→ Watch a quick StoreHub clip from Aperture Café on YouTube

More than 20,000 businesses across Southeast Asia run on StoreHub. The MY restaurant and F&B roster includes Grub by Ahong & Friends, Kyudon, Aperture Café, Muiz Hot Chicken, Merchant's Lane, Coffeeboy Club (3 outlets), Wolf and Turtle, thursdvys (TTDI), Chef Kecik Kitchen, The Pinggan Cafe in Johor Bahru, and others. Each one switched because the system they had wasn't built for the way Malaysian restaurants actually run — through every dinner peak, every menu change, and every delivery channel.

When StoreHub is not the right choice

A growth partner tells you the truth, even when the truth costs the sale. So here it is:

If you run a single-outlet cash-only halal-Chinese family restaurant in Sg Long — fixed 30-item menu that hasn't changed in three years, dinner crowd you already know by name, no delivery, no card payments — your POS doesn't need to do much. A Loyverse setup runs the basics for free. The kitchen prints tickets from a single station. Stock takes happen on a notebook in the back. Your regulars come back because the food's good, not because of a loyalty programme. That setup works, for that restaurant.

But the moment something shifts — you start taking Beep delivery, you accept cards, you change the menu weekly, you hit the LHDN e-invoice deadline, or you open a second outlet — the calculation changes. That's where a system built to grow with you starts to matter. Bookmark this page. The day one of those things happens, come back.

StoreHub pricing for Malaysian restaurants

Three plans cover most restaurants.

Plan	Annual	Best for	Includes
Starter	RM 1,456/yr	First-outlet restaurants on a budget	POS, basic inventory, customer database, basic reports, supplier management
Advanced	RM 2,811/yr	Multi-outlet restaurants with KDS + delivery channels	Everything in Starter + multi-outlet, advanced inventory, deeper reporting, stock movement and alerts
Pro	RM 5,645/yr	Established restaurant groups with API + automation needs	Everything in Advanced + dedicated business consultant, API integrations, base customisation, workflow automation

See StoreHub Pricing for add-ons (Membership, Engage, SuperBundle), payment processing rates, and multi-year savings. 45-day free trial available for Advanced and Pro plans.

Frequently asked questions

Does StoreHub handle LHDN e-invoicing for Malaysian restaurants?
Yes. StoreHub files your LHDN e-invoice submissions in the background, so you can run service instead of clicking through MyInvois. The integration covers daily transaction submissions and the consolidated invoice flows restaurant operators are required to handle.
Can StoreHub manage multiple restaurant outlets?
Yes, from the Advanced plan onwards. Stock and sales sync in real time across outlets. Menu and price changes flip across every branch at once. Operators with two or more locations run every outlet on StoreHub from a single BackOffice dashboard.
How does StoreHub work with delivery channels?
Beep Delivery is StoreHub's own platform — 16,000+ rider network, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. Beep orders flow into the same Kitchen Display System as dine-in, and the cost wedge is the difference between a profitable delivery channel and a break-even one.
How long does it take to switch from another POS to StoreHub?
Most restaurants are live within a week. StoreHub imports your menu, inventory, and customer list from your prior system and verifies the data before go-live. Your existing operation keeps running until the switch is complete.

See StoreHub in action

See how StoreHub runs across 20,000+ Southeast Asian businesses, from full-service restaurants to multi-outlet groups, in this short product walk-through.

→ Let's get StoreHub set up for your restaurant — book a 30-min demo with the MY team

At a Glance: StoreHub is more than a POS — it's the growth engine behind 20,000+ businesses across Southeast Asia, and behind Malaysian restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café. It keeps your floor and kitchen in sync on the busiest nights, pulls dine-in, takeaway, and Beep delivery into one dashboard, and files LHDN e-invoices in the background — so you can run your restaurant, not your POS.

It's 8pm on a Friday. The dining room is full. Three tickets just hit the kitchen. A QR order pings on the dine-in tablet. A Beep rider is two minutes out. And somewhere in the back of your head, you remember the LHDN deadline is on Monday.

You're already the one holding all of this together. You started this restaurant. You showed up at 6am to prep. You can sense the dining room's mood from the front door. The question isn't whether you can run service — you've been doing it for years. The question is whether the system in your hand is helping you do it faster, or quietly costing you a 5-star review every Friday.

That's where the right POS earns its keep. On a quiet Tuesday it stays out of the way. On a Friday at 8pm it becomes the backbone of every channel — dine-in covers, takeaway pickups, Beep delivery, and the aggregator orders your floor staff can't see. It decides whether tickets land in time. Whether your menu prices match across every channel. Whether your LHDN e-invoices file themselves, or sit on your laptop at midnight. And whether the commission you're paying on delivery is 9% or 35%.

This guide is about what to look for in a restaurant POS in Malaysia, and how StoreHub maps to each piece — across floor, kitchen, channels, and compliance. Across 20,000+ Southeast Asian operators we've helped grow, the same Friday-night failure modes show up again and again. We've designed StoreHub for those exact moments. Restaurants like Grub by Ahong & Friends, Kyudon, and Aperture Café run on it. The section near the end names the moment when StoreHub isn't the right call — because being a real growth partner means telling you when it isn't.

Are these problems familiar in your restaurant?

Tickets get lost between the floor and the kitchen on busy nights

By 8pm on a Saturday, you find out fast where things break. Tickets miss the printer. A modification ("no chilli, extra rice, double sauce") gets scrambled between FOH and BOH. The kitchen prints the same order twice and remakes another from scratch. By 9pm you have three tables waiting on remakes and one walking out. Order accuracy isn't a workflow problem you fix in February. It's a margin problem that costs you every Friday and Saturday.

Your menu lives in three places, and one always lags

Dine-in menu in the POS. Takeaway menu on a flier. Beep menu and a third-party aggregator menu, both in separate dashboards. A small price change has to be done four times. A new dish takes a week to roll out. Customers see different prices on the table tent, the QR menu, and the delivery app — and you find out about it from a one-star review.

Delivery commissions are eating your margin

On a third-party aggregator, you're paying 25–35% commission on every order. On a 60-cover KL restaurant doing 40% of revenue through delivery, that's not a fee, it's another rent payment. Once you factor in the kitchen labour to fulfil those orders, the delivery channel sits at break-even or quietly loses you money. You can't tell which, because the data is in someone else's dashboard.

What to look for in a restaurant POS in Malaysia

Before you pick a system, check that it covers these:

Cloud-based POS that updates in real time across outlets. Not a local-machine setup that needs a manual sync. Price and menu updates should ripple instantly.
Kitchen Display System integrated with the POS. Tickets flow straight from FOH to BOH, organised by station, with timing. No paper printers to lose mid-service.
QR Order and Pay for table service. Cuts queue at the counter and lets customers order from their seat without flagging staff.
Multi-channel order management. Dine-in, takeaway, Beep delivery, and aggregator orders flow into one dashboard, one menu, one price list.
LHDN e-invoice filed automatically. Submits transactions to MyInvois on your behalf so compliance isn't a Sunday-night job.
Multi-outlet sync. Even if you run one location today, the right POS shouldn't be the bottleneck the day you open your second.
Live phone support, including weekends and holidays. Restaurants break on Friday and Saturday nights — exactly when most providers go offline.

→ See StoreHub running in Malaysian restaurants — book a 30-min demo with the MY team

How StoreHub solves these

Tables and kitchen, in sync

StoreHub POS runs on iPad. Modifier groups (no chilli, extra rice, double sauce) are tap-through buttons, not free-text — so orders reach the kitchen accurately even when a part-time waiter takes them. The Kitchen Display System shows tickets organised by station and timing, so the kitchen sees what's pending and what's ready. Tickets don't get lost on the floor.

What this means for you: Fewer remakes. Fewer apologies. The peace of mind that the order on the table matches what the customer ordered, every time.

One menu across every channel

A price change made in BackOffice ripples to every channel in real time — dine-in POS, takeaway counter, Beep delivery, your QR Order menu. No more updating four places. No more customer-facing price drift. Mervin, a Malaysian restaurant operator, says it plainly: "One thing I love about StoreHub is the cloud system. I can change the price and adjust on the go when I am overseas. I can also see all the data I needed in real time."

What this means for you: The freedom to change a menu from your phone, the freedom to step out of the restaurant, the freedom to grow without your operations falling out of sync.

Delivery commission you can survive

Beep Delivery is StoreHub's own delivery network — 16,000+ riders, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. For a restaurant doing 40% of revenue through delivery, that's the difference between a profitable channel and a break-even one. Beep orders also integrate directly into your POS, so they flow into the same dashboard as dine-in.

What this means for you: On a 60-cover restaurant doing RM 200,000/month in delivery, the 26-percentage-point commission gap is roughly RM 52,000 a year in savings — money you can reinvest in staff, ingredients, or your next outlet.

LHDN e-invoice, filed for you

StoreHub's e-invoice integration submits your transactions to LHDN in the background. Configure the merchant data once. The system handles the daily flow. No MyInvois portal logins. No 11pm batch runs at month end.

What this means for you: Sundays are yours again. Compliance happens while you're running service.

One restaurant or ten, same view

Multi-outlet management gives you real-time stock and sales sync across every location, centralised menu and price changes, and stock transfers between branches. The Manager App shows live sales by outlet, so you can spot a slow Saturday at one location while you're at another.

What this means for you: When the second outlet opens, the system grows with you. You don't have to re-platform. You don't have to re-train. You just add the location.

Built for Malaysian restaurants specifically

The StoreHub for Restaurants hub shows the full feature set tuned for table-service operations. A few specifics worth calling out for the Malaysian context.

Multi-language menus and KDS. Customer screens, the QR order page, and the kitchen display run in English, Bahasa Malaysia, or Chinese — kitchen reads tickets in the language they prefer, customers see menus in theirs.

Multi-channel order routing, one dashboard. Dine-in, takeaway, Beep, and any integrated aggregator orders flow into the same KDS, organised by station and timing. The kitchen doesn't learn three different ticket formats.

Phone support open when you need it. The MY support team runs in BM, English, and Chinese (WhatsApp as backup), daily including weekends and public holidays. Restaurants break on Friday and Saturday nights — exactly when most providers are unreachable until Tuesday.

Voices from real Malaysian restaurants

Behind every counter is an operator who decided to back themselves. The merchants below all had real businesses to run before StoreHub showed up — what changed is that the system in their hand started working for them, not against them. Three things keep coming up when they talk about why they switched: communication, operational lift, and speed.

On the relationship with the team behind the system:

"The biggest difference between StoreHub and other POS systems is communication. Even when I'm busy, they still reach out to check in and share sales trends."

Ahong, Owner of Grub by Ahong & Friends, Kuala Lumpur

→ Watch Ahong's full Behind The Counter story on YouTube

On the QR order workflow that fixed a staffing pinch:

"Before using StoreHub's Dynamic QR, it was tricky to balance our staff during busy and slow times. Now, customers can simply scan to order, making everything run smoother."

Sukee, Owner of Kyudon (Japanese restaurant), Kuala Lumpur

→ Watch the Kyudon story on Behind The Counter

On going digital after years of manual ops:

"I started from a street food business, so everything was manual. With StoreHub, it helps a lot with day-to-day operation, and everything is very fast."

Razali, Owner of Aperture Café, Kuala Lumpur

→ Watch a quick StoreHub clip from Aperture Café on YouTube

More than 20,000 businesses across Southeast Asia run on StoreHub. The MY restaurant and F&B roster includes Grub by Ahong & Friends, Kyudon, Aperture Café, Muiz Hot Chicken, Merchant's Lane, Coffeeboy Club (3 outlets), Wolf and Turtle, thursdvys (TTDI), Chef Kecik Kitchen, The Pinggan Cafe in Johor Bahru, and others. Each one switched because the system they had wasn't built for the way Malaysian restaurants actually run — through every dinner peak, every menu change, and every delivery channel.

When StoreHub is not the right choice

A growth partner tells you the truth, even when the truth costs the sale. So here it is:

If you run a single-outlet cash-only halal-Chinese family restaurant in Sg Long — fixed 30-item menu that hasn't changed in three years, dinner crowd you already know by name, no delivery, no card payments — your POS doesn't need to do much. A Loyverse setup runs the basics for free. The kitchen prints tickets from a single station. Stock takes happen on a notebook in the back. Your regulars come back because the food's good, not because of a loyalty programme. That setup works, for that restaurant.

But the moment something shifts — you start taking Beep delivery, you accept cards, you change the menu weekly, you hit the LHDN e-invoice deadline, or you open a second outlet — the calculation changes. That's where a system built to grow with you starts to matter. Bookmark this page. The day one of those things happens, come back.

StoreHub pricing for Malaysian restaurants

Three plans cover most restaurants.

Plan	Annual	Best for	Includes
Starter	RM 1,456/yr	First-outlet restaurants on a budget	POS, basic inventory, customer database, basic reports, supplier management
Advanced	RM 2,811/yr	Multi-outlet restaurants with KDS + delivery channels	Everything in Starter + multi-outlet, advanced inventory, deeper reporting, stock movement and alerts
Pro	RM 5,645/yr	Established restaurant groups with API + automation needs	Everything in Advanced + dedicated business consultant, API integrations, base customisation, workflow automation

See StoreHub Pricing for add-ons (Membership, Engage, SuperBundle), payment processing rates, and multi-year savings. 45-day free trial available for Advanced and Pro plans.

Frequently asked questions

Does StoreHub handle LHDN e-invoicing for Malaysian restaurants?
Yes. StoreHub files your LHDN e-invoice submissions in the background, so you can run service instead of clicking through MyInvois. The integration covers daily transaction submissions and the consolidated invoice flows restaurant operators are required to handle.
Can StoreHub manage multiple restaurant outlets?
Yes, from the Advanced plan onwards. Stock and sales sync in real time across outlets. Menu and price changes flip across every branch at once. Operators with two or more locations run every outlet on StoreHub from a single BackOffice dashboard.
How does StoreHub work with delivery channels?
Beep Delivery is StoreHub's own platform — 16,000+ rider network, 98.2% delivery success rate. Commission is 9%, versus 25–35% on third-party aggregators. Beep orders flow into the same Kitchen Display System as dine-in, and the cost wedge is the difference between a profitable delivery channel and a break-even one.
How long does it take to switch from another POS to StoreHub?
Most restaurants are live within a week. StoreHub imports your menu, inventory, and customer list from your prior system and verifies the data before go-live. Your existing operation keeps running until the switch is complete.

See StoreHub in action

See how StoreHub runs across 20,000+ Southeast Asian businesses, from full-service restaurants to multi-outlet groups, in this short product walk-through.

→ Let's get StoreHub set up for your restaurant — book a 30-min demo with the MY team